Who votes what in a private poll is 100% private. Even the moderators can't see it.
How can you think a bad review could be called "name-calling"? If the review is done in a respectful manner, without insulting the SP/agency/MP or other, there is nothing wrong with reporting FACTS, no matter if they are favorable to the SP or not.
A review like this would be considered unacceptable:
The stupid bitch got here 1 hour late even the dumb agency receptionist kept telling me "almost there" all the time. When she got here, the girl had an ass as big as a city bus and smelled like shit so much, I was thinking they sent me a cow.Same review, in an acceptable format. Less "color" but same facts.
The girl was late 1 hour even if the agency receptionist was telling me "almost there " all the time. I was far form happy. When she got here, the girl had a way bigger ass than what I was expected and was not smelling like roses.You see the difference?
If an SP or agency is lying, as long as they are exposed respectfully (same as the review process) and proof can be shown of the lie, there is no problem in saying so. That always been the case and it won't change.
Cross-board snipping is not allowed, no matter the tone used or the topic. No changes there and it have nothing to do with this topic.
Humor as an insult and vice-versa has always been very delicate. The "insultor" better be certain the "insultee" is aware the insult is intended as a joke and the "insultor" better hope it will be seen as such. We do see insults by some members who are directed to other members and, when we know the good history between the members, we tend to ignore these insults but, the best way to ensure no bad blood is to specify in the post the insult is a joke.
I saw the thread you're talking about and it made me think. You were pretty close to a suspension. If the guy would have complained, I would have had no choice.
In cases like that, contacting a moderator is the way to go. We need to go on proof so, we can't act on presumption. However, there are time it's so evident, even if moderators can't officially react, there's no use for members mentioning the shill: anybody can figure it out.