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Bell FIBE versus VIDEOTRON . TELL US YOUR PRICE & service stories.

ocean

Active Member
Dec 12, 2006
629
47
28
Hi there, please tell about your Videotron and FIBE service and pricing plans. Is fibe worth it? I want to know. Videtron is getting a little too comfortable with their surcharges etc. WTF is a HD access fee? and an access fee for a second box that I OWN !!! On top of that the main concern me and my friends and co-workers have with Videotron is terrible and confusing billing.

Anyhow me :

TV (basic+10 channels)+HD box and standard box (paid 30$for std box)/ PHONE VM, caller ID,/ Long Distance north america 1000 min/ 20 Mbps down 2 up 120 GB/month. = approx 140$ month pre tax.
 

Stroman

New Member
May 31, 2011
1,230
6
0
anywhere and everywhere
So far, I traded Videotron for Bell Fibe, I am very satisfied, and the price too is satisfactory, expecially with bandwith unlimited, so far I am a happy camper with Bell Fibe. I love the PVR. By the image is way sharper, when I had Videotron, I thought it was an issue with my TV, it turns it was Videotron's problem, with Bell Fibe, wow the image is perfect.
 

ocean

Active Member
Dec 12, 2006
629
47
28
Hi Special Agent Mooody thanks for commenting . For all those that want to comment (AND I HOPE YOU DO). PLEASE along with your comment please tell me the your:

-Location (because internet speed varies by area with Fibe).
-What services you have ( IE I have 4 services- be detailed like : phone voice mail caller id , USA long distance 1000 min,tv base+10 a la carte).
-Pricing per month (obvious )
-Catches (ie HD access fee or second box acceess fee or any similar bullshit).
 

dude79

Member
Dec 17, 2012
218
1
18
Unlimited bandwidth shouldnt be a factor in your decision if you decide to ditch videotron because of that.

Call them up and ask for it, tell them you consider fibe because of that... you will either get a generous bump in bandwidth, free unlimited or unlimited for 10$ extra (it all depends on your package price structure).


I'm with videotron, and would never go back to DSL (fibe is just that).
 

ocean

Active Member
Dec 12, 2006
629
47
28
Its not necessarily the amount of gigs per month that I download. I find 120 GB enough. But rather teh priceing. I mean 140 a month pre tax is kind of a lot.

I also find that Bell does nothing to match it. They give you promotions for 6 months, then charge you 157$ a month for the same shit.


In fact I remember going to a Bell kiosk in 2012 and they were giving me the special promotional price of 18$ a month for north America long distance. I almost lost it telling the sales rep that I get 1000 minutes/month with Videotron for 9.99.
 

DeezNuts

New Member
Oct 18, 2011
21
0
1
Im in Lasalle area
Fibe tv $10 for 6 months then $24
Phone $30
Internet $40 unlimited with 25mbs which is supposedly available across the 514.
Personally I dont like videotron's misleading ads and lies. Crtc regulations prohibits american commercials for us canadians for events like the superbowl but videotron was advertising that they were going to broadcast them, too much misleading for me
 

HUmm64

Active Member
Feb 10, 2005
149
111
43
We are paying $60 per month with Bell for telephone (Called ID, Voice mail) + Internet Fibe5 just 60 Gigs per month at 6mps(I think).
Bell as with Videotron are always trying to charge more.
You cannot trust their billing.
And with Bell every couple of months I have to call back to remind them that we made a deal for specific price.
Then they say they do not understand why the price went up... blah blah blah.
They have a customer loyalty department that you can negotiate with them a specific price.
With Bell and Videotron .. if you call them and threaten to go to the other they will gladly negotiate with you.. until you are happy.
If you do not say anything .... well chances are you are getting screwed !!!
 

Monsieur Clarion

New Member
Mar 25, 2011
48
0
0
Bell and Videotron is desperate to keep or poach the competitions customers. A long term contract is money in the bank to these companies. It does not matter which company you are with, call them up and ask them what your contractual obligations are and tell them you are planning to switch. They will probably offer you a big discount in monthly charges or they might give you a few months free of both to stay.

If members will post her what they are paying with Bell or Videotron, this will help other members in negotiations.
 

oldbutartful

New Member
Jan 21, 2012
411
1
0
77
West Island
I changed from Bell (Dish) to Videotron cable, my bill went down from $200 to $140 a month for the same services tel TV and Internet. Bell have sine called me back offering a better rate (for the first 12 months) then the rate will go back up. For now I will stick to Videotron.
 

HornyForEver

Banned
Sep 19, 2005
893
0
0
Montreal
Bell will always offer a sweet deal for the first n months to get new customers or old customers back, then they catch up later. Videotron will ultimately need to upgrade its infrastructure. Cable is an old technology and it was not meant to carry HD signals. I don't think that I have any 1080p channels on my Videotron package. 720p is the best they offer. There is no point to buy an expensive TV if you are with Videotron.
 

Dragon

Active Member
May 3, 2006
288
45
28
Montreal - Sin city of the North
I switched to Videotron a couple of years ago, never had any issues with billing, always had billing issues with Bell.
Got illico basic cable + 10 channel of my choice, basic intermediate internet which is plenty for what I need it for (should be plenty for the average person) and got mobile phone (no land line), mobile is unlimited text, night & wk unlimited call (100 free min day time), no fees between videotron customer and 500G of data per month, caller ID & VM. I`ve never gone over my daytime minutes since I can be reached at work !!!, and never went over the 500g of data per month with regular use. All that for $ 120/ month (txs in).
Always got through to customer service for questions and answers.
For myself, it would take an extraordinary offers to go back to Bell, with the billing issues had in the past, trouble reaching the customer service and when you do reach them, they can`t help you right away or say they will fix the problem but never do.
My 2 cents

Later
Dragon
 

ocean

Active Member
Dec 12, 2006
629
47
28
Videotron is very bad with their oh we bill you one month forward bullshit.

I went to the bell store today and asked for pricing all I got was the same bullshit 137 $ versus 141 per month. (20-25 mbps unlimited us long distance or 100 monutes LD eq with videotron and 15 a la carte channels).

I thinks the best way to go is with an indepandant isp and OTA television with an HD antenna.
 

joelcairo

New Member
Jul 26, 2005
4,711
2
0
Bell as with Videotron are always trying to charge more.
You cannot trust their billing.
And with Bell every couple of months I have to call back to remind them that we made a deal for specific price.
Then they say they do not understand why the price went up... blah blah blah.
They have a customer loyalty department that you can negotiate with them a specific price.
With Bell and Videotron .. if you call them and threaten to go to the other they will gladly negotiate with you.. until you are happy.
If you do not say anything .... well chances are you are getting screwed !!!

I agree 100% with what you wrote about Bell.

In my experience Videotron is way better - more efficient and more honest, as well as better prices and service. But yeah - in the modern world, whoever you deal with you just have to threaten to walk and they'll suddenly and magically offer you a better deal (lying in your face as they do it).
 

Dreamer69

Member
Jan 18, 2009
213
16
18
I keep switching back and forth every 12 to 18 months just for the discounts, eitherwise my bill for 3 services is well over $200 per month.
 
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