Ok, another pointless rant, but I have to see if I'm alone with this opinion.
Has anybody else used the future shop web site to browse? They have to have the most useless,annoying site on the web, with the exception of Bell. More than half of the time when using the "Search" feature, I'm rewarded with an "unable to find results for " " search. Try using our advanced search" This is for an item advertised in their flyer! Doing a manual search through the department section will occasionally produce results, but I'm sorry, I don't have time to read 36 pages of cd's by artists whose name starts with "A". Then you've got the "check store availability" feature. It's only in stock on the other end of the island? Hopefully traffic is moving. So when I get there, only to find out that product "XYZ", HASN'T EVEN BEEN RELEASED YET!!!...it won't take me long to get home again. Why didn't I call? I did. The result? Pick one.
A: Nobody answered after 20 rings
B: "There's nobody in that department today."
C: "I don't know, this isn't my department. Can you call back?"
D: "Sure we have lots of them" Bullsh*t
E: "I'll put you on hold. Let me go and check..." for 20 minutes, then I'll disconnect you.
The boneheads who work there aren't much better in person. Ask about a product, especially TV's or computers, and the salesperson will proudly recite, word for word, exactly what the info tag says. Yeah, uh, I can read too. Now explain what all these wonderful features mean. This usually results in a blank stare, and a call for another salesperson. Pricetags are virtually meaningless to the cashiers.!!!!ALWAYS CHECK YOUR RECEIPT!!!! I can't remember how many times I've had to point out the discrepencies between the pricetag and the price on the screen. "I DON'T CARE WHAT THE COMPUTER SAYS IT COSTS! THE PRICETAG AND YOUR OWN FLYER HERE IN MY HAND, SAYS IT"S ON SALE!
Last but not least are the prices. Don't try to get them to honour their "Price match plus 10%" policy. All they do is say that "that store isn't on our list of competitors". HOW WOULD YOU KNOW? YOU PROBABLY COULDN'T FIND YOUR OWN ASS! NEVERMIND A LIST! SHOULDN'T YOU BE DOING YOUR HOMEWORK OR SOMETHING? As for regular priced items, if you shop around, even just with the publi sac flyers, you can usually get a better deal elsewhere on almost all big ticket items, TV's, stereo's, DVD player's, etc.
So how do you feel about "Futile Shop"?