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  1. urquell

    The customer service improvement thread

    You can do as you wish. No one is trying to tell you how to do what you do with your business. This thread is about observations, suggestions or best practices. Having said that, a text in the few minutes immediately following the session is unlikely to be a privacy issue. I am a strong advocate...
  2. urquell

    The customer service improvement thread

    I have never, ever disputed that 1hr is 1hr. Your time is your time and you're entitled to it or to be paid to extend it.I 100% support that. My comments had more to do with customer friendly ways to end that time, not the actual ending of it. A clock needn't be watched. As I mentioned, subtle...
  3. urquell

    The customer service improvement thread

    I feel the same way you do, and I very much value location and parking access. The downtown core is a parking disaster and construction only makes things worse. It would be nice to have locations that are at least downtown adjacent, so still central but easier to access, like Vendome for...
  4. urquell

    The customer service improvement thread

    Yes, you're wrong, I'm afraid. You will probably need to do some deeper reading into the forum. You need to understand that this forum is different from most other forums because of the SP presence and the advertising funding model so that there are dual and conflicting purposes here between...
  5. urquell

    The customer service improvement thread

    I totally get that there's a valid argument to be made for SPs asking for deposits, and I understand their very valid frustrations with timewasters. However there's an equally valid argument for guys not to make them. The thing is, even aside from the trust factor, which is a negative aspersion...
  6. urquell

    The customer service improvement thread

    100% agree. I can't see why I would provide detailed private information and get nothing in return but a fake name. That's especially true because you never really know what's going to happen to the information afterwards once you've released it, no matter what anyone says. Doesn't make sense to...
  7. urquell

    The customer service improvement thread

    It's more like to be an issue if you see MPs, as far as the oil goes. Even if you can shower and get the oil off (you never get 100% off. lol) you can still have scent residue. Same with soap, obviously. It's particularly worrisome for guys with significant others, as they can be noseblind to...
  8. urquell

    The customer service improvement thread

    That would be very concerning to me. Where would you have been sourcing people that didn't reply at all after having sent info? I'd be worried about personal data mining and what someone who never responded afterwards would be doing with it, especially since even if they're legit providers...
  9. urquell

    Massage parlors texting you to entice you to visit again?

    I've done that too, and then as soon as I have the pictures I ask them not to text me again, but that I'll be in touch at some point to see somebody. Then I block the number.
  10. urquell

    The customer service improvement thread

    So, what are your thoughts on scents? How much is too much as far as perfume goes, and what about scented products like oils and soaps and such. I'm pretty much ok with perfume but I absolutely hate ladies who use scented oils on clients or who only provide scented soaps and such to clean up...
  11. urquell

    Massage parlors texting you to entice you to visit again?

    Yes, I've had it happen on occasion, although not from Jolie's because I don't go there. Very often it happens when you see indy MPs frequently and they have a smaller list of regular customers, so that is you see them regularly and then disappear for a while they may check in to see if they can...
  12. urquell

    The customer service improvement thread

    It's disenchanting when you're starting in the hobby to find out just how dishonest it can be. It gets more complicated later as you go from just saying liar/honest to mostly liar, mostly honest. There's quite often a gray area. What is absolutely true is that you shouldn't have to ask for or...
  13. urquell

    You don’t need money to be memorable

    please see #42.
  14. urquell

    You don’t need money to be memorable

    None to mine either, unfortunately. lol. :)
  15. urquell

    You don’t need money to be memorable

    Sorry if that wasn't clear. My fault entirely, as I'm used to using terms that don't necessarily get used in Montreal. A "ground zero" environment is one in which all the SPs and their clients gather in a single spot, usually a bar, so there's no need to pre-shop for company. They are often...
  16. urquell

    You don’t need money to be memorable

    Luna, when I mentioned that originally, I specified that it was in a hotel ground zero environment, which wouldn't apply to any of you ladies. While it certainly seems to be true for at least some of them nobody seriously thinks that drunks would generally be better for you or your colleagues...
  17. urquell

    The customer service improvement thread

    Once upon a time, for a short time, yes.That was the least important experience with respect to what I was discussing though.
  18. urquell

    The customer service improvement thread

    At the risk of pointing out the obvious there's lots of stuff that doesn't make its way into reviews, particularly and especially with respect to the ladies who post here regularly. Also stating what everyone already knows is that huge volumes of information flow only in the back channels and...
  19. urquell

    The customer service improvement thread

    You would be incorrect. I've had hundreds of occasions where I've had to remove clients from a situation they were enjoying or wished to linger in to somewhere else, on the clock. Basic principles are the same regardless if the industry. I have also had the pleasure of being with ladies who...
  20. urquell

    The customer service improvement thread

    I don't think I've ever winked like that ever in my life. lol