If we permitted a reply to every negative review we would also have to permit replies to every positive review and this would never end. Every review thread would turn into a war zone or a love in or both.
I think the Kaii/NJ Dude would be the war zone example. However I think both sides in that affair initially posted honest, less than edited thoughts on the other, and that is why I became annoyed at the deletion of that information. It is true things did deteriorate from there. I understand the MERB policy, but I also find it to be somewhat patronizing in that the underlying attitude seems to be that civil or intelligent exchanges cannot happen, and that all such comments are destined to lead to either "lovefests" or "war zones." It's never been allowed beyond that episode to my knowledge, so as logical as it may seem to be, we have no real empirical evidence to support your theory, beyond that one episode.
It occurred to me that a Yelp waitress accused of being rude or a bad waitress could, if not already a Yelp user, register and offer rebuttal to the critical customer. It's probably very unlikely to happen, however, because the waitress has no way to identify her critic, as Kaii did with NJ Dude, and therefore she is unable to meaningfully respond or offer rebuttal. This also speaks to the importance of attempting to preserve one's anonymity in the review writing process, something all MERB posters should think about whether the escort responds, or the owner on her behalf. We have seen some guys get blacklisted, and maybe they deserved to be blacklisted, but their manner of review writing also tipped off the agency owner as to exactly who it was that he needed to blacklist.
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