it's a random thought so i didn't want to create a debate around this and there are features that i have in mind that would probably wouldn't make sense businesswise but could be cool for users.
But the basic would be a visual redesign, it's (very) dated, apparently more emojis would be appreciated. Being able to allow VPN could be useful also in this day and age.
The whole structure of the threads is also dated. For example instead of demultiplying boards for each province, we could have one Review board and a dropdown menu for each region. The outcall/incall could also be handled this way etc.
It probably won't happen so that's why it was only a random thought