Lately i dealt 2 times with Mike of GoodGirls, and he was excellent. He even recognized me the second time even if we only spoke once the first time i saw one of his girls. I use text message since not long ago, i never tough about it before and was never offered either, but Mike offered this to me and it worked so well. Confirmed when i was leaving to mtl, confirmed the room number, one time there was a LITTLE delay and Mike texted me to tell it. He was also not just good in a business term, he was very friendly and this i can say, is something that make you feel comfortable in term of calling an agency. Now for the info... i dont own yet(but plan to change it soon) a cell... so thats why the text message thing.... never tought about it before, i borrow the one of a family member for montreal trip. Im not the texting style usually... but for confirming booking...so great.
Then as for the other, honestly i can't say i had a "bad" booker yet, overall i can say Billy when he was in charge of Angel escort was very accomodating and friendly, i dealth multiple time with Tony since then and he is very polite and customer friendly. I remember Valerie of WOP was pretty good back then too, friendly and even tough i admit at first it made me unconfortable a bit to talk about services like CIM and such to a women on the phone... she always try to make me the most confortable possible. Too bad her new agency didn't last long after WOP...
Called one time delight for a "on the moment" booking, i had already a girl reserved for later with Mike GG, and i was planning on looking who would be avalaible for my second encounter in mtl that day, happened the one i wanted to meet the most(just after the original booking) was there, i called, and it was smooth, very simple yet effective.
For working with clients in the public myself, i can say customer service is a HUGE part of a business... If you threat your clients well, and are very polite and friendly, they will come back cause they will remember it. You can see first hand wich people you need to be very polite and say "vous" and the ones that prefer if you talk to them in a friendly accomodating but yet polite way.
Personally either the friendly(tu, toi etc) way or the polite "monsieur, vous" way works fine with me, and i will go with the flood in my way of talking. The only thing important is to remain polite and interested, as they are talking to customers.
One little more thing, a good phone is important. i mean i had times where i had a bit of trouble understanding the booker, i can understand if the person is a native english speaker(i always book in french, to be sure to not make any mistake and well im a native french so well) that its not there fault, but sometimes there noises in the background, or the phone/blue tooth device they use is not the best, and damn it make it really hard. Your phone is what a hockey stick is to a hockey player... lol, gotta be of good quality.
Edit : Oh yeah i forgot... well i had maybe one not that great booking experience. It was not that the booker was not polite, more like i didn't really like the way the business was done. Don't know wich person it was but it was with Girls on Fire. I asked to do a pre-booking, even a day in advance and was declined that possibility, i would need to choose 5 girls on the roster of both there agencies and they would book me the one that would be avalaible that day in number orders... That was a huge problem for me, as im very selective and usually have a TDL of only 6-7 girls for ALL agencies. Services are also very important for me, and with GOF only way to know them(and it wasn't 100% sure) was reviews... so it was hard to choose 5 girls... I declined that offer and days passed, and eventually i manage to book Chloe(Milan... back then at GOF) on a 11 or midnight shift if i remember correctly. I was offered either 11 or 1 am if my memory is good. So well i said ok 11 im coming, im taking the city bus right away, and then the bus from sherb to mtl in 40 min... Would arrive around 8 or so in mtl... Did that and confirmed the room. Now its over 3 years ago so all details a not fresh but i remember there was a 30 min delay that was said to me on phone... Ok i guess... but then 30 min after the original 30 min delay she was not here.... i was pretty sure my night was screwed and i lost my cash.... as late like that, no way i could book another girl. But i called and he said she WOULD come soon... ok... wait another 15 min or so... call back and when i have him on the phone... i see the car stop and she get out... thanks to view on the street by the window.... FINALLY, after all this wait, i was gonna see metallica the day after, so i booked the room that night ONLY for the escort, didn't want to lost it. But she was there, and service was excellent on her part.
But damn... over 1:30h delay if not more... that was too much. And i called GOF/devilish again after that, 2 time if my memory is right, one time i was already in mtl, took a guest with one girl, she was late but only 20 min or so... not too bad, the other time i could not see the girl, she didn't want to come to the hotel, again i was in mtl already, i was staying at my friend place for the week... so it was easy to book by the day schedule. But well i didn't knew st-hubert hotels where a hit and miss yet... so i learned it the hard way(2 didn't want to come, and 4 did come there) so on 3 bookings, one was smooth, one was hard but turned well... and the other took a dive...
Since then i haven't called them again, mostly because with the lot of agencies these days listing services and the arrival of very good new agencies, i don't need to. Back then there was not as much agencies, and most where not listing services(satin dream was one of the few actually, ironically they dont list it as precisively these days) but with time agencies adapted, xxxtase started listing services for the girls offering them, the little sister agency delight also list everything. Angel\chloe's playground(can't remember the new name at the moment) does, GoodGirls does.. and if once Chris had one of the best roster... these days other agencies have nothing to envy to him in my opinion. For exemple Mike GG have a pretty strong roster with a lot of different type of girl, too bad he lost some good parts lately tough( Kelly Summer, Leticya(???) among them) he still has very great looking girls and also a great number.
I don't understand why Chris dosen't get with the flow... in a period of time with so much agencies, so much listing services, HOW MUCH the extra will cost if they are offered etc... What was once the mighty ship of escorting seem these days to be sadly sinking... No more 8 girls per night listed PER agencies... and even tough there a few girls listed as PSE... (very few) PSE is still not that specific... can be cim, cof or greek, or all 3, can be a matter of attitude also(the experience)
Anyway sorry i just realize i made a freaking brick, got to stop eventually lol. And i don't want this to look like a bash on Chris, its just a PERSONAL opinion on how I FEEL. There still ladies i would like to see that are with them... but lack of pre-booking option(never i see a pre book for tomorow list on merb) no service listed etc is really a killer for me.... I guess he still make good money with the montreal "on the moment" clients and his name being very well known trough the years give him a strong reputation. So good for him.