I like the idea of making things fun - one of the funniest and most amusing was the dollar store gift (I said anyone who brought me a dollar store gift got a discount - it was a joke about another thread where the lady wanted something extravagant - I believe jewelry) - I received some of the greatest little items ever! One guy STILL brings me a dollar store item everytime we meet... that is the whole purpose of something like that - to create a familiarity (sp) where, in most sense of the word, there is none... anyhow, hope that at least creates a part of my point.
Imagine if you could let your guard down for a minute and try to see what I am speaking of. Rest your paranoia about reviews and such, lay down the notion that it has some omnious purpose. I know most of you won't but let's say there was a machine that could tell you that intentions were of the best - not worst.
Now, doesn't having that kind of inside-joke, make everything all the more relaxed... especially when you have never met the person in question before? Don't you think that she (or in this case, I) would also be more relaxed because of this
One of my fave screening tools is to have a person tell me a story about something that makes them smile. I can tell you from experience, that the more times I screen with this, over a trillion other things, it is by far the most reliable! Maybe the only people who can go through with that part are good guys, or maybe we actually change something when we remember that both SP and client are people before they are anything else. Who knows. Yup, I am a sap and always will be.. sorry!
xoxox
Anik