This i understand Booker, and i have seen it live. The fact the drivers are paid "by the call" does not help either, i had to split the girls "fairly" between the 2 drivers. Not to mention sometimes a driver had to go take a girl from home before, so she would be late even before her first booking. I know personally thats something i would do different would i be a owner. Girls should come to the "office" or the rally point, name it as you want, and be ready to start there shift(as in "on location") at the time they where listed. Drivers would be paid by the hours too, so i can send anybody anyway and do not follow a pattern of who drive wich girl.
But i guess thas another story. I think Mike4U found the perfect combination of how to work his business. Having an incall already remove half the driving if not more. Then i know he won't drive to laval or remote locations, unless maybe somebody book for multiple hours or something, but not for a 1H meeting. Save himself lots of time wasted on driving. If a laval client want to book a girl, either he move himself to downtown, or he got to make it worthy for the agency. a 20$ extra for Laval is not enough... as sure it pays the extra fuel of the driver, but not the time wasted by the agency and the problems it cause in the schedule and such.
As for my scenario, i saw it happen, both the cancellation version or the "she will be there in X minutes" only to see her arrive an hour later. If i book for 6, but get a call at 5:15 that mention she should arrive more around 6:30, thats ok, no problem, as long as she does arrive at 6:30. Some agencies i used in the past where calling you 5M prior to meeting saying she would be 20 mins late... only to call you back once the 20 mins are passed and done, telling me it would be another 10 or 15M... Thats irritating. I prefer if they give me a farter time, but if she can make it before, just drop me a text saying "Is it ok if i drop her in 5M" and usually its all good.
I may be picky a bit, but all i ask is being advise and kept aware. No matter if its a late arival or an early arrival. Once i was expecting a girl for lets say 5...(i don't remember the exact time) , i got out to eat before the meeting, arrived back at the hotel around 4:40, tough i had still 20 mins for a shower... but knock knock on the door... just as i pulled down my pants. DAMN that was unexpected and i was a bit annoyed by it. I had saw the girl before, so it was a bit easier and i asked her to confirm once i was out of the shower so i would at least get my full hour... wich she did. But i was stressed in the shower to hurry and lets just say i hope this don't happen again. Sure in that case i was out for diner, wich usually are not... nomally im in the hotel and chill waiting for the SP to arrive, so if i would had get a text saying "can i drop her now" i would had reply give me 5-6M at least to shower, and everything would be cool. If i was out of the hotel, i would had say sorry not possible.. im not even in my hotel room... we have to let it on the planned time.
All of this to say, let your clients know... thats as simple as that. Most of them will accomodate the agency in a heartbeat if they can, but we have to know. I know its hard to text when you drive, but hell have a girl in the car text for you, i dunno, lol, but work something out.
ps : sorry if i look like a really bad writer... my keyboard is shit... my computer is due for a full cleaning, both virtually and physically. I push some letters and they don't even appear on screen, so thats why i look like im typing with my toes... lol