For me the sign of a good agency is what they do when shit hits the fan and it has with both places so this is my experience.
Nadyas
When I book with Caro it's always a pleasure and I appreciate his customer service when he has to clean up Nadyas mess.
Booked Alyssa with Caro very early in the morning and he told me what area so made my way there and called but Nadya said she didn't have my rsv and that I shouldn't make rsv that early lol so why answer the phone and take them? Called back and explained the last time to which Nadya replied ohh u must be dying to see this girl it's like you've made it a mission...whatever her irradic behavior amuses me now. She asked me if I was cop once and hung up on me another time when I complained that they didn't hold my rsv with Neva twice but super Caro called me back and promised me a reduced rate next time which they delivered. I always ask him why they let her answer the phone because she jumps off the handle way too quickly as we see with her replies when negative comments are made by members. How about they post the bookers schedule so we could avoid her.
Hello Perverted,
Interesting Opinion. The first time I called Nadya's nearly a year ago I got a guy who was very helpful, I don't remember the name. But when I have spoken to Nadya last August, and February I did find her impatient...to be kind. Then since I posted the review on Kasandra it's been viral.
I'm not sure why the situation turned out like this. I wrote a very belated review, noting the lateness, which seemed to be the basis of the owner's annoyance, at the top.
"This review is more in the idea of an inquiry because it has been quite a while since I met the lady who is the subject here." There were only two reasons why it was late. Laziness and reluctance to criticize the lady's performance. For me the lady looked absolutely perfect with a gorgeous petite all natural body, and an exotic glamorous look that was to die for for my tastes. I had a lot of thoughts about seeing her again, but she was just too jittery during the encounter, seeming unable to find a comfortable position and stopping action multiple times each in a number of positions. I didn't think it was a strongly critical review, but the reaction to it by the owner was defensive and attacking.
Of late, I referred to the lack of email response and got bashed again, just as it happened right after the review. I would think a better strategy would be to have an attitude of...yes, sometimes things don't work out...we will try to improve...we'll try to find someone better for you. After all it seems that public relations and displays are important to business success. Yet, the owner chooses public insults. Does this route encourage more clients to call? Isn't it against the agency's interest? There are a lot of elements that are beyond the control of the agency for a meeting that can negatively affect it's quality, such as the chemistry between the two parties for one. But how one deals with the client or chooses to react to any difficulties that result from the encounter are absolutely in the agency's control, even despite misunderstandings. Why not choose to be constructive over being defensive.
If I could be sure to deal with Caro I would see one of the two ladies I am interested in soon. But the owner is banned in my PM box to avoid the nastiness, and even though it's certain the lady would not know me if I called I have no faith in her handling ability for the same reasons you pointed out.
Too bad,
Merlot
