Publish a review or contact the owner

[Mod 8]

Hello everyone,

This thread is supposed to be a general discussion. If anyone continues to discuss particular incidents, this thread will be closed. Individual incidents should be discussed in their own thread.

Mod 8

 

[SatinDreamz]

Hello everyone,

This thread is supposed to be a general discussion. If anyone continues to discuss particular incidents, this thread will be closed. Individual incidents should be discussed in their own thread.

Mod 8

I understand your point Mod 8. But just answering that it is not always the case
can be see as we don't care. Witch it's not at all the picture.

But hey, you're the boss, so from here, we have nothing more to add but :



Subject : Publish a review or contact the owner

Anyone that doesn't understand something,
contact us, we will be more then please
to answer to you.


Thanks & Enjoy !

 

[Mod 8]

Hello Jessy,

If anyone wishes to discuss a particular situation, as I said, they can start a thread for it. I will not permit threads to be used to get around a NRP or used to continue to discuss closed topics and threads.

M8

 

[gugu]

Mod8, you have stated clearly a few days ago that the case between Rumple and SS was closed and should not be discussed anymore. Rumple was warned that a suspension would result of any further reference to it.

SS came back twice on the issue, the second to say :

I will stand by my quote when I say that some clients I am better without. In any agency an owner would not want clients who try to force an SP into services she refuses to offer and then turns around and tries to blackmail the agency by using his merb handle. These types of clients are nothing but trouble.

We all know she was referring to Rumple in that statement because it was the exact attack strategy she chose as a defense against Rumple.

I don’t understand why she was not given a public warning for that message, just like Rumple got one previously. I am certainly not accusing you of it, but by not giving a public warning to SS, IMHO, there will be an appearance of conflict of interest in the minds of some readers.

 

[Mod 8]

Helo gugu,

Rumple was given a warning because he has been bringing up this past event in every thread in which he sees the opportunity to do so. He has been warned previously about this. We will not tolerate personal agendas. The statement you quote above from Sandy can be taken as a general statement and is pertinent to the topic at hand. And considering the number of times Rumple has brought up this situation, I am allowing her to make a last comment.

I have no intention of trying to micromanage every thread that comes up on MERB. If I have to continue doing this, threads will simply be closed when they go off track.

M8

 

[hormone]

The client called me , to ask me how she could be so popular with such attitude ! I told him to give me 2 &
I would call him back.

I called ****, she said that when she entered the room, the client told her to
take a look at the mirror and next thing she knew, he took a picture ! She went
banana and I would have too.

Whoa!! That was totally rude and unacceptable!! I would have stormed out too... With such an attitude, I would ban the client too!!

Mod 8, I'm sure you realize Satin Dreamz was only quoting this incident as a good example of a situation which probably arises more often than we would think. I think this serves as a good illustration of something close to extreme with a well known/ respected lady who has a pretty awesome reputation. Of course it's somewhat harder to know the truth when you have an 18 yo party/ bit-too-bubbly young girl who is starting out in the bizz. That also has to be factored in the equation.

The customer is NOT always right. Having had jobs where I've worked with the public directly, you need to have limits clearly stated. Human companionship is NOT a merchandise.

PS I edited the ladie's name out so as to make it more like a generic type incident...

 

[Mod 8]

Hormone,

I have no problem with people quoting examples or agencies or clients posting them. I do have a problem with many posts focusing on particular situations that are well documented elsewhere on the board and continuing to discuss them here. This takes the thread off topic and will only result in flame wars. As I posted earlier, this is a general discussion thread on the topic. It is not meant to go in to in depth discussions on any particular situation.

I have no intention to babysit this thread or to micromanage it. I think members are intelligent enough to know what they should and should not be posting here. If it goes too far off track, it will be closed.

M8

 

[Merlot]

I've recently being banned from a agency... not because i mistreated the lady, but because i've put a bad review on her on Merb (a review that was respectful by the way, other user confirmed the review was acccurate and just, the lady was even fired by the owner). I wont name the agency to avoid open war, but what the owner said was that she would have prefered me contacting her to give my complaint rather than discovering on this review site the review about her girl. For this, she asked me not to do business with her anymore. nb : the review disappear, my guess is that since she doesnt work for this agency, it was requested by the owner to have it removed)

There is nothing wrong with an honest review. That is the purpose of this board, and no one has any right to undermine that, whether it's an SP, hobbyist, or agency owner. The problem has always been that honesty is no guarantee of respect, and often results in the opposite...attacks. While there is also nothing wrong with being called to account for what has been honestly written, questioning toward legitimate accountability has often been turned into black-balling, slandering, and/or deliberate discrediting out of personal agendas that typically have nothing to do with the facts of the episode being discussed. An honest negative review is probably more valuable than any other kind because it identifies problems within an agency or with an SP that hobbyists need to know. But, because these negative reviews can have a significant impact on profits you can expect irresponsible owners, bitter ladies, and protective (White Knight) hobbyists to react to serve their own biases and purposes. So it takes some courage and steadfastness to weather all the ignorant and biasedly motivated attacks. This board needs more of these reports, and you are to be commended for providing information that helps us all.

So i gave some though about this. Maybe the owner would have given me some compensation for my bad experience and i would never had published. Maybe she would have taken mather into her hand and fire the lady (i was not the first one to critic). Maybe, but then whats the utility of this site ? Its a marketing ressource for agencies and SP or its a real critic site ? I dont know, its not the path i chosen. I went on giving my review online.

What would you do after a bad experience with a SP ? Try to arange something privatlly with the owner, or publish your experience on MERB. I used to own a restaurant and when somebody put a bad critic, i would try to improve, discuss with the employees if needed, but would not close my door to the client. On the contrary, i would re-invite the client and if the client would be ready to come back, i would try to impress next time.

I choose the publishing. If i go to a restaurant, i am not the type to complaint to the manager or the chef and menace of bad reviews if i dont have a rebate for next time.

What do you do ? Publish or discuss with owner ? And if owner give you a compensation, would you still come a publish a honest review ?

The answer is BOTH! There's nothing wrong with coming to an understanding with an agency owner and giving the owner or lady an opportunity to make amends for something that has gone wrong. This gives the agency owner or lady a chance to show that he/she is willing to be answerable for mistakes or problems and goes to their credit to enhance a positive reputation. However, such situations must be handled without either side attempting to use the situation to leverage the other. In my view that is legitimately achieved by reporting the original problem, but also giving the agency credit for it's responsiveness. But any "compensation" should only be in a measure that is properly proportional to the issue at hand without the kind of excess that could be perceived as either an improper payoff or something akin to blackmail.

So my answer is that an honest and responsible client gives the agency/lady a chance to deal with your issue, but reports the episode to show future clients both their integrity and yours. It's too bad there is much too little of this because there are agencies, ladies, and clients who prefer back channel games that work to their advantage...often a basic reason why honest negative reports are frequently attacked.

Thanks for having the guts and character to bring this issue into the open.

Cheers,

Merlot