Publish a review or contact the owner

[Montreal Sex City]

Thank you.

Perhaps a simple "Call us back if after the session." upon finalizing would have the same effect.

Yeah, just I have a little problem with formula that orders to

We have :

Always keep in mind that we are offering Companionship and that the Girls chosen are willing to offer the GFE services for Clean and Respectful Gentlemen. We also prise a Great Customer Service as you are as well the heart of our Business. For any misunderstanding, please do not hesitate to contact us

What do you think about this ?

 

[daydreamer41]

Yes, we use to do that. But then we have realised that some people are less ''kiss & tell'' then others and we have decided it was more polite to let them choose if they wanted to let us know.

But here, we aren't talking about the same thing, or if you prefer, when something goes wrong don't wait and call right away. After all, when something is wrong with the client, the girls call right away. So we think that it should be only normal to have the same from the clients.

Like we say:

Hey, you called here to get to meet a nice lady ! If that doesn't occur like we said, you will find us at the same phone number !

I agree. If there is something wrong, you need to call the agency as soon as possible. It is sometimes intimidating with the girl there. I have done this and the girl I had the problem with gives another story. The outcome is usually after she is there for 5 to 10 minutes, I get my money back and the girl leaves.

If the problem is that she leaves 15 minutes early, then you cannot call the agency early, of course. You would have no idea that she will leave early. I have had a girl leave after a half an hour. She was from a well-known agency. She wanted to leave her shift early for a party and I was her last customer. The agency said that they would make it up, but never did. I just did not call them back. They lost my business.

Also, I have had agency owners call me after a session and ask how everything was. They did not say tell me everything the girl did and did not do. They just called and asked if I enjoyed myself. Sometimes, the girl was new with them, and they wanted feedback.

 

[eastender]

Individual Agency

Yeah, just I have a little problem with formula that orders to

We have :

Always keep in mind that we are offering Companionship and that the Girls chosen are willing to offer the GFE services for Clean and Respectful Gentlemen. We also prise a Great Customer Service as you are as well the heart of our Business. For any misunderstanding, please do not hesitate to contact us

What do you think about this ?

I think the individual agency will come-up with the phrasing that best suits its approach, its customers and the phone contact people. The phrasing may be adapted to callers, to phone response people, situations - bad weather,etc.

The important factor is to put everyone at ease, remove the potential for doubt and stress,while building on each call.

A standard phrase for each agency and situation would be counter-productive.

 

[Montreal Sex City]

I agree. If there is something wrong, you need to call the agency as soon as possible. It is sometimes intimidating with the girl there. I have done this and the girl I had the problem with gives another story. The outcome is usually after she is there for 5 to 10 minutes, I get my money back and the girl leaves.

If the problem is that she leaves 15 minutes early, then you cannot call the agency early, of course. You would have no idea that she will leave early. I have had a girl leave after a half an hour. She was from a well-known agency. She wanted to leave her shift early for a party and I was her last customer. The agency said that they would make it up, but never did. I just did not call them back. They lost my business.

Also, I have had agency owners call me after a session and ask how everything was. They did not say tell me everything the girl did and did not do. They just called and asked if I enjoyed myself. Sometimes, the girl was new with them, and they wanted feedback.

I agree all the way that those situations occurs, you are right.
Here's some alternatives that you may want to observe or try.

Yes, true there is girls that says differents stories and let's not forget, some clients too
However, I said once to a client that didn't want me to tell the girl, that we could not
conduct business correctly this way. For a matter of consistency. Don't try to finish
a puzzle when a peace is missing, not constructive. Also, we all can wait and see
if the comment is a repeat. But then, some circonstances cannot wait repeats.
Perhaps, more reviews + more call-back-feedback can only help as well.

True, you can see it from the begining. Leaving early, yes, that is when you call the
agency to give your feedback and ask about this detail. Again, everyone as to be
reasonnable. The ladies looks invinting when they arrive, wishing they leave
and still look invinting.

And for the last part. Well, it's like reviews. Some say a lot, some not, others
prefer not or aren't just in the hobby in the same way. Like I told, for the
good appointements vs. the bad ones I had, I consider it's a good
record. To each is freedom to want to or not offer details.

 

[Lovemaker]

There are some clients that a fine restaurant would be better without.

Please don't marginalize any client. Why would u even say this? Do you not realize the kind of image you are projecting?
A few lost clients can shut a business down, it has happened. Tons of examples out there. Focus on the service. Every client is valuable.

 

[hungry101]

I think it is good to have a rapore with the agency. I call the agency the day of the booking (Sometimes with Eleganza I would book Monday afternoon). In Montreal I would use reveiws as well as the agencies suggestions to make the booking. I typiclly call after to provide feedback. In Montreal I had always had pretty good luck so more often than not, the call has been pleasant. A few years ago I was a little disappointed with a girl from my favorite agency. I called to provide my feedback. I asked for nothing but to correct the situation with the girl. They listened and said they would tell ______. I never heard from them. As a result I switched agencies the next few bookings. If I have good luck with an agency I stick with them and if I am disappointed I try another. I stick with that agency until they give me reason not to use them again.

The bottom line is that I think it is important to have a good rapore with an agency. You should call before and after the session. the review comes a few hours or days later.

One more thing. If the review is good, feel free to write it immediately. If the review is poor I think it is best to call the agency and then sleep on it for 24 to 48 hours prior to writing it. If you were out-in-out ripped off which has never happened to me in Montreal - you should sound the alarm ASAP.

 

[hormone]

We have :

Always keep in mind that we are offering Companionship and that the Girls chosen are willing to offer the GFE services for Clean and Respectful Gentlemen. We also prise a Great Customer Service as you are as well the heart of our Business. For any misunderstanding, please do not hesitate to contact us

What do you think about this ?

I like that formulation a lot. It says what it needs to say in a nicely worded, not too direct way. As this is a YMMV world, I don't like statements which talk about "satifaction garanteed". Nothing is garanteed. But also, nothing is more appreciated than someone who listens to the client.

Some agencies, like Billy's are famous for the follow up call. I like and... now expect that of Billy! but I agree it's not mandatory. Some people maybe would just call... to call and not listen/ act (and I'm not thinking of Billy here). I think it's a personal style issue. Jessie/ Peter, Billy, Chris, Martin, Martin no 2, Nadia, etc. they all have their own style.

I think a lot of owners have to deal with a few clients who use postings as threats and means to get a freebee. That is the wrong approach and can lead also to being overly defensive. As a client, I can't remember asking for compensation except one weird encounter where the girl was high and so hyper/ inappropriate she was waking up all the neighbours and left with the full donation. In this case, calling immediately and stating your facts first is always the best avenue. If nothing comes out of it, I would add in the suggestion of the sum you lost. Usually a sensible owner facing a sensible client will respond rapidly with an appropriate alternative plan. Some who promise to make it up have a shorter memory, some a longer one. Again, this is how you decide to whom you give your business...

 

[hormone]

Yes, true there is girls that says differents stories and let's not forget, some clients too
(...) we all can wait and see if the comment is a repeat. (...) Perhaps, more reviews + more call-back-feedback can only help as well.

And this is why it's so important to write reviews. I know from experience I have been at times the first one to post a negative review on a lady who would work a lot but not get many reviews; not just a YMMV case of we did not hit it off together, but plain bad service/ attitude/ lady burnt out... The lady had gotten a few OK reviews before. But after mine, more and more came out with the same negative aspects as I had pointed out. Then the lady was told to "take a break" from her agency... Sometimes one can feel uneasy to post a bad review, but if no one does ad there is a problem, it's a vicious circle. Like Jessy said, it's normal to get your share of good vs bad reviews, but the track record will speak for itself.

 

[evillethings]

...Sometimes one can feel uneasy to post a bad review, but if no one does ad there is a problem, it's a vicious circle. Like Jessy said, it's normal to get your share of good vs bad reviews, but the track record will speak for itself.

Agree with hormone!
Ideally you dont want to post a negative revu but as clients on a SP revu site you want to share an honest opinion with fellow clients...

As for libidoslave getting banned by the agency in question... such BS!
Like there's no other agency. If the agency had guts they'd should openly post who that ban... then we'll all know which agency is a pain in the ass to deal with and pass them over. Not a smart move to ban clients for revu's that aren't 100% positive... banning clients should be for serious offenses like mistreating the lady, not paying, repeated infractions, etc.

 

[SinfulSandy]

Please don't marginalize any client. Why would u even say this? Do you not realize the kind of image you are projecting?
A few lost clients can shut a business down, it has happened. Tons of examples out there. Focus on the service. Every client is valuable.

I value all of my clients. I appreciate all the business that I get from this community. I have met so many great gentlemen from this board and continue to meet new ones every day. Anyone who has dealt with my agency knows I always go the extra mile to accommodate whatever the client’s needs may be.

I will stand by my quote when I say that some clients I am better without. In any agency an owner would not want clients who try to force an SP into services she refuses to offer and then turns around and tries to blackmail the agency by using his merb handle. These types of clients are nothing but trouble.

What i dont like is the feeling that when i call and tell a bad experience to a owner, i feel like i am blackmailing for a rebate.

Like most agencies I value my client’s feedback good or bad. I don’t think you should feel this way, if you are honest and polite about the situation I think any agency should automatically offer a rebate or compensation without having a client ask for it. To ban a client for writing a bad review is a terrible thing to do and shows poor judgment.

 

[hungry101]

One more thing I would like to say. I would prefer to work with agencies that resolve problems in a professional manner rather than slinging mud on a escort review board.

 

[libidoslave]

I gave more though and calling each customer after a encounter would probably not be feasable for a occuppied agency. Sometimes, i found the receptionist juggling between 3-4 calls at the same time during high booking period.

I do think that for a new lady or a lady that is known to need improvement, it can be a good idea. When i was called 3 weeks ago, it was by billy after meeting Amelia (from Chloe/candy - this one i quote as experience was positive). It was her second or third week i think. On the other hand, Chloe being a SP i've met a lot myself, she know me enough to know that my comments are not BS, that the advantage of a owner who is also on the field). The agency that did not like me reviewing before calling them did fire the lady just after my review (and i was the first and only review on her). And i dont think i have that much power. From what i understood, i was the "thats enough", so basically, they knew that the lady was controversial. So the owner agreed with me the lady was not good. Plus i did mention my first attempt with that agency was a logistic mess. In this case, when you know the lady have a history or when she is new, i think a follow up call is good. For established lady that have made their proof and have numerous positive reviews, i think that such thing is not needed.

Evilthings : i agree with you. Even after two unsatisfied experience, i was ready to try a third time (but i wanted to meet a new lady and the lady i wanted to try had very good reviews and her picture really attracted me while the first two had no reviews at all, so the third attempt would have being a calculated risk).

I did not even requested compensation. But hey, when the owner told me she did not want to do business with me anymore because she did not had the chance to compensate me. Its her choice, i wont cry, i have a established relationship with 4 agencies and know a dozen ladies i can be sure to have fun with.

Anyway, I think that we must not hesitate to review, but nothing prevent to call and give a civilised feed back to the operator and acknowledge if the agency take responsibility for the lady.

 

[daydreamer41]

Gee, what is the purpose of this Review board if we can't give honest reviews? This agency owner's reaction is silly. If you have a good time with the lady, then you give a good review. If you don't for some reason, then she does not deserve a good review. It's that simple.

As far as compensation from agency owners, common sense needs to prevail. I always ask what a girl does and does not do at the beginning of the session. That way I won't have any surprises. I have not had a girl lie to me yet.

If the girl does not look as advertised, or you are not attracted to her, you don't pay for the session and you let her go. You can call another agency.

If the girl leaves way too early, then you have a legitimate complaint. The agency could offer you a session at half price at their discretion, but you need to call them right away or you really do not have a complaint.

 

[Lovemaker]

I will stand by my quote when I say that some clients I am better without.

You are a strong woman I admire this lol. Gotta give u credit.

 

[gugu]

rumpleforeskin,

This thread was started to discuss a general topic, not for members to rehash old problems or continue a personal vendetta. The situation you continue to reference every chance you get, has been closed. Any attempt to continue on this path will only end in suspension. I do not expect to see this being brought up again in any thread in the future.

Mod 8

Just wondering... does this apply also to the other half of the problem who has had two other shots at it since?

 

[hungry101]

Just wondering... does this apply also to the other half of the problem who has had two other shots at it since?

This is a good point Gugu and this is what I was referring to in my post above. What happened to the axiom "The Customer Is Always Right?" We know this is not true in every case but the point is the customer is paying the bill. It is in the agencies best interest to resolve the issue as quickly and as quitely as possible. We have seen "shake downs" in the review section and I do not believe that this was one of them. If the agency feels they have to make their case by responding to a negative review than they should do so in a professional manner and move on. To have a public feud on this board mostly hurts the agency. I do not know who is right and who is wrong in this case but I do now that there are dozens of other agencies in Montreal that are willing to accomodate Rumples. How much money is this public feud costing the agency? If you are an agency in a sold out situation and you do not plan to expand than feel free to "sling mud" rather than resolve the issue. In most cases these arguments will cost the agency money. It is best to put these issues to bed as quickly as possible. This is true no matter what the hobbyist said and no matter what order the hobbyist made his case to the agency or the review board.

 

[SatinDreamz]

What happened to the axiom "The Customer Is Always Right?"

It appears that it cannot always be.

Not long ago Jezabelle came out of an appointement 5 mins after we drop her off.
She was not happy at all. The client called me (Jessy-Peter was off that day), to
ask me how she could be so popular with such attitude ! I told him to give me 2 &
I would call him back.

I called Jezabelle, she said that when she entered the room, the client told her to
take a look at the mirror and next thing she knew, he took a picture ! She went
banana and I would have too.

When I called back the client to ask him what was ''that'' kind of attitude, he just
answered it was a joke ! A JOKE ??? A joke that is a mood breaker, a deal breaker
and as for us, a no joke ban to our agencies.

We think this is a perfect exemple of :

There are some clients that a fine restaurant would be better without.

Comment please

 

[daydreamer41]

I have to agree with Satin Dreamz that the customer is not always right. You are dealing with a social interaction and there are expectations from both sides. Certainly, if a client takes a picture of a SP without her permission, you can't expect her to say nothing.

 

[hungry101]

What happened to the axiom "The Customer Is Always Right?" We know this is not true in every case....

Jessy see the quote above. I believe you may have taken my quote out of context. What about the rest of the what I had to say?

but the point is the customer is paying the bill. It is in the agencies best interest to resolve the issue as quickly and as quitely as possible. We have seen "shake downs" in the review section and I do not believe that this was one of them. If the agency feels they have to make their case by responding to a negative review than they should do so in a professional manner and move on. To have a public feud on this board mostly hurts the agency. I do not know who is right and who is wrong in this case but I do now that there are dozens of other agencies in Montreal that are willing to accomodate Rumples. How much money is this public feud costing the agency? If you are an agency in a sold out situation and you do not plan to expand than feel free to "sling mud" rather than resolve the issue. In most cases these arguments will cost the agency money. It is best to put these issues to bed as quickly as possible. This is true no matter what the hobbyist said and no matter what order the hobbyist made his case to the agency or the review board.

This is an unusual business but it is a business none the less. In any business I would think that you ought to strive to maximize profits. You do so by striving to achieve 100% customer satisfaction which leads to customer loyalty (return customers), and continued growth due word of mouth advertizing. Of course there are the unethical customer that want to pull a Stanley Steamer, BBFS, refuse to pay, try extort free sessions, take picures w/o the SP's permission etc. These are customers to avoid. And the SP's themselves are really not employees but more like independant contractors and yet they represent an agency. You have to look out for the SP's well being in order for her to be successful. This is a fine line that the agency owner walks I would think. A delicate balance. I guess what I am talking about is how do you resolve issues?
I have seen how problems addressed in the review forum. I take note of this. I think others do as well.

 

[Montreal Sex City]

Don't take it personally, was not concerning the rest of what you said.
That's why I have taken only this part, cause it's a repeated excuse
that doesn't fit the bill all the time.