Publish a review or contact the owner

[libidoslave]

I've recently being banned from a agency... not because i mistreated the lady, but because i've put a bad review on her on Merb (a review that was respectful by the way, other user confirmed the review was acccurate and just, the lady was even fired by the owner). I wont name the agency to avoid open war, but what the owner said was that she would have prefered me contacting her to give my complaint rather than discovering on this review site the review about her girl. For this, she asked me not to do business with her anymore. nb : the review disappear, my guess is that since she doesnt work for this agency, it was requested by the owner to have it removed)

So i gave some though about this. Maybe the owner would have given me some compensation for my bad experience and i would never had published. Maybe she would have taken mather into her hand and fire the lady (i was not the first one to critic). Maybe, but then whats the utility of this site ? Its a marketing ressource for agencies and SP or its a real critic site ? I dont know, its not the path i chosen. I went on giving my review online.

What would you do after a bad experience with a SP ? Try to arange something privatlly with the owner, or publish your experience on MERB. I used to own a restaurant and when somebody put a bad critic, i would try to improve, discuss with the employees if needed, but would not close my door to the client. On the contrary, i would re-invite the client and if the client would be ready to come back, i would try to impress next time.

I choose the publishing. If i go to a restaurant, i am not the type to complaint to the manager or the chef and menace of bad reviews if i dont have a rebate for next time.

What do you do ? Publish or discuss with owner ? And if owner give you a compensation, would you still come a publish a honest review ?

 

[Mod 8]

Hello,

We do not remove reviews unless a lady has retired from the business and requests a no review policy. We do not remove or edit reviews at the request of any agency under any circumstances other than if it has been proved to us that it is a shill or fake review. And this is a very rare occurrence. I can only remember it happening once in the time I have been a moderator.

Please contact me with the details and I will see what happened to the review. We encourage members to post both good and bad reviews. Both are very useful in helping members to decide where to spend their time and money. Bad reviews are also useful as how agencies handle the situation can also influence members' decisions.

Mod 8

 

[Hrst]

As far as I've seen it's not like you were disrespectful to the girl or agency so I don't really understand why the owner would ban you from it. I don't know what was said in PMs (and here might lie the reason behind your ban(then again, I can't know)).

As for publishing vs discussing with owner, obviously do both. Your case might've been a singled out issue (I suppose if the girl was fired it wasn't) but either way you were just posting a recollection of your experience. You didn't come all out bashing. And at the same time, if you weren't satisfied you'd generally want to talk about it with the higher ups (in the case the owner or booker) to try and correct the problems. You shouldn't expect compensation and if you do get one, you shouldn't change your review favorably because you got some or all of your money back out of it. Would you tell your friends to go eat at a restaurant that got you stuck in bed with food poisoning because they paid for your meal when you came at them?

 

[Montreal Sex City]

Okay, this as been a problem for a while so I will let you know how on our side we think it would be fair for everyone.

Fix the problem with the agency, write the review, say what was wrong, say how it was fix, say how everybody end up happy or not.

The problem most of the time is people only get to read half of the story.

We do beleive that a business affair as to be conduct from A to Z to be able to judge if the entire operation was worth it or not.

What do you think ?

 

[daydreamer41]

I've had situations where I called up the agency to complain before writing a review. The response was basically excuse making. Then after I write the review, the agency contacts me to "make" it up. I agree with Jessy that the agency should respond without any review, but sometimes they do not.

A bad performance of a girl should not be a reflection of an agency. The agency should only be judged on how they handle problems. Basically, all I want and what I think most guys want is honesty. If the agency says the girl does X, Y and Z and she only does Z, or if she leaves after 20 minutes or spends the first 20 minutes in the bathroom and wants to take shower after another 20 minutes, then it is fair to complain and write a poor review. Yes, you should call the agency first and tell them of your experience. And if they rectify the situation, write that in the review. The fact that they rectify the situation is a big plus for the agency.

One more note: Girls with a bad review should be given a chance to redeem themselves by the agency. I have had girls tell me that once a bad review is written about them on a review board, the interest in them goes way down, and the number of requests goes way down. If there are reassurances that the girl will change, the agency should discount their rate and call the customer afterwards to get feedback. An agency should not keep a girl who constantly underperforms. Likewise, they should give her another chance to redeem herself.

 

[Parkyboy]

Okay, this as been a problem for a while so I will let you know how on our side we think it would be fair for everyone.

Fix the problem with the agency, write the review, say what was wrong, say how it was fix, say how everybody end up happy or not.

The problem most of the time is people only get to read half of the story.

We do beleive that a business affair as to be conduct from A to Z to be able to judge if the entire operation was worth it or not.

What do you think ?

I totally agree with MSC, if such a situation arises its important to let both the MERB community and agency know. Its much more constructive if a review exposes the potential conflict and the steps the agency has taken to remedy the situation. Such a review is beneficial to everyone. I see MERB as a source of constructive info for both clients as well as agencies.

And Libidoslave, if the agency banned you just for writing a bad review, its very childish and unprofessional of them

 

[rumpleforeskiin]

A bad performance of a girl should not be a reflection of an agency. The agency should only be judged on how they handle problems. Basically, all I want and what I think most guys want is honesty.

Absolutely. I was scammed by a girl back in January, wrote an honest review and awoke the following morning to find a scandalous, utterly bogus charge leveled against me. Quick work by the mods debunked the charge and it was removed.

Several weeks later another reviewer wrote a similar review of the same girl. She's still working for them. In this case, it's on the agency, more so than the girl, for their shoddy handling of the situation.

 

[hormone]

It always depend what the issue was. If the lady and I did not hit it off, if she was just an unenthousiastic service performer, I usually don't contact the agency, just post my experience. If I use the agency often though or if I detect some potential problem (the girl is on drugs, too high to get it right... ) then I will contact the agency for feedback.
If the issue is one of cutting time off of me... if the girl clearly does not provide the basic service expected (i.e. not even undressed after 30 min... keeps talking to avoid "the subject"), also contact agency an write review.
If the issue is one of agency lying to me (bait and switch... )... well this does not happen often, as I usually deal only with agencies known NOT to practice this. But if there is a mistake (Trudy for Judy.... ) I would conatct the agency to get if fixed and review if it is not fixed or happens repeatedly.

I agree though that any review with big issues should also disclose contacts with agencies and their efforts (or lack of... ) to resolve the situation. I think what Jessie proposes is reasonable. But of course, it is only good... if there is a review!! Otherwise, some people might get away with "well, the stinky ugly client jumped the girl from the moment she crossed the door..." all the time!!

 

[Marlin Perkins]

You can publish a review or contact the owner or do nothing. The simple way to avoid problems is to remain anonymous.

 

[SinfulSandy]

I also agree with Jessy that the client should contact the agency immediately if there was a problem with the lady. A review explaining the situation that occurred is indeed fair to the community; I think that letting members know whether the agency handled the situation professionally and helped resolve the problem should also be part of that same review.

I have handled my very few situations with full compensation. In one case I even had to fire the girl for lying to me about her services and her poor attitude + I offered the client a free session with another girl and he had a much better experience the second time around.

I will however disagree with the following post:

Absolutely. I was scammed by a girl back in January, wrote an honest review and awoke the following morning to find a scandalous, utterly bogus charge leveled against me. Quick work by the mods debunked the charge and it was removed.
Several weeks later another reviewer wrote a similar review of the same girl. She's still working for them. In this case, it's on the agency, more so than the girl, for their shoddy handling of the situation.

As you all know many girls from all agencies have mixed reviews, just because a girl might have a couple bad reviews along with some great ones doesn’t mean that the agency should necessarily fire her, if that were the case girls would be flying left and right changing names and agencies. If that particular girl is in high demand and is bringing a lot of regular clientele and is satisfying 99.9% of her clients why would an agency fire her? A couple bad reviews definitely should not reflect the agency, especially if she has great ones that follow them. What should be a reflection on an agency is their ability to handle certain situations good and bad.

 

[rumpleforeskiin]

I have handled my very few situations with full compensation. In one case I even had to fire the girl for lying to me about her services and her poor attitude + I offered the client a free session with another girl and he had a much better experience the second time around.

I will agree, Sandy, that you're getting quite a bit of experience at damage control. But there's a problem with what you say. In many businesses, there's very little margin for error. Ask any restaurant owner. Give a customer 10 good meals and then a bad one and you've lost him forever.

This is a business that, because of it's very nature, attracts quite a few girls with reliability "issues." The fact that this agency continues to employ a girl who received two reviews not for bad service, but for blatant dishonesty. You can be sure that the fact that the agency operator failed Damage Control 101 is not lost on the merb public and that they have paid a price for this in lost business and, as we shall soon see, is continuing to pay a price.

 

[libidoslave]

Regarding mod comment : i think what happen is that the lady retired after being fired from the agency, so i guess the removal of the review was probably within the rules, probably the girl asked everything removed as she quited. With MOD8 explanation, that make sense.

Reading the rest, i also think that Montreal sex city comment may make sense. The owner of the agency told me what she did not liked the fact she was learning about the bad performance of her lady over MERB and not over the phone. I guess that a review may include not only how the encounter with the lady was, but also how the agency handled it, and this is where posting direclty doenst let the chance to handle this. (on the other hand, it was my second bad experience with that agency and first time, nothing was done)

Its the same thing as not complaining in a restaurant because of being afraid of having spit on the food. I mean people goes to restaurant and dont openly complain to the chef because they are afraid looking like complainers (and sometime you dont know how a frustrated employee may react). But once lunch is complete, people manifest by giving bad tips, telling their friends or writing a review. But the owner always prefer when you are straighforward because we all know a disatisfied customer tell it to 10 others. What i dont like is the feeling that when i call and tell a bad experience to a owner, i feel like i am blackmailing for a rebate.

Anyway, the compromise of posting, but also contacting the owner and reporting positive actions taken by the owner is also a good way of thinking, but its not everybody who like to make this call after.


But at the end, a review site need review, its the whole purpose of that. And a isolated bad review in a sea of good review for a lady should have no effect, its just one bad alchemy between two individuals, but when its accumulate. So bottom line, please report the good and the bad. Give credit to the agency if you want to making it up, but dont hesitate to tell when one encounter was so-so.

 

[Mod 8]

Libidoslave,

I have checked your review history, and yes the lady you are speaking of did contact me to request the NRP directly. It was not requested by the agency. As she has decided to retire from the business, we have no choice but to grant the NRP. If she ever returns to the business the NRP will be automatically removed and her review history will be restored.

rumpleforeskin,

This thread was started to discuss a general topic, not for members to rehash old problems or continue a personal vendetta. The situation you continue to reference every chance you get, has been closed. Any attempt to continue on this path will only end in suspension. I do not expect to see this being brought up again in any thread in the future.

Mod 8

 

[SinfulSandy]

Ask any restaurant owner. Give a customer 10 good meals and then a bad one and you've lost him forever.

There are some clients that a fine restaurant would be better without.
A few lost clients will not shut down a business when there are hundreds more helping it grow because of the good services and beautiful employees (old & new)!

 

[libidoslave]

I might be a bit hesitant to contact an owner as they may think I want some kind of compensation - I wouldn't want that, I'd just chalk it up to experience.
.

I agree with this one. I dont like the feeling that i am trying to bargain somehing.

I have given though to MSC post and have agreed first : the contact the owner but report make sense. But on the other end, the agencies that i like take the lead and dont wait. I've met a girl 3 weeks ago that was a beginner and the owenr contacted me after the encounter to see how things went (and they went very well). I like this. (especially that in the case that inspired me starting this thread, i mentionned my first encounter with this agency did not went well when booking).

This for me, to continue my comparison with restaurant, is similar to the waiter coming to see you halfway through your lunch to see if all was right (ok, i would not like the manager of agency to call me halfway during the encounter, imagine yourself in action with the phone ringing : "is everything all right and going well" ?). But i like agencies who call or send a texto after the encounter to see how things went, especially when they have new girls or controversial girls that they are trying to improve.

 

[Montreal Sex City]

I agree with this one. I dont like the feeling that i am trying to bargain somehing.

I have given though to MSC post and have agreed first : the contact the owner but report make sense. But on the other end, the agencies that i like take the lead and dont wait. I've met a girl 3 weeks ago that was a beginner and the owenr contacted me after the encounter to see how things went (and they went very well). I like this. (especially that in the case that inspired me starting this thread, i mentionned my first encounter with this agency did not went well when booking).

This for me, to continue my comparison with restaurant, is similar to the waiter coming to see you halfway through your lunch to see if all was right (ok, i would not like the manager of agency to call me halfway during the encounter, imagine yourself in action with the phone ringing : "is everything all right and going well" ?). But i like agencies who call or send a texto after the encounter to see how things went, especially when they have new girls or controversial girls that they are trying to improve.

Yes, we use to do that. But then we have realised that some people are less ''kiss & tell'' then others and we have decided it was more polite to let them choose if they wanted to let us know.

But here, we aren't talking about the same thing, or if you prefer, when something goes wrong don't wait and call right away. After all, when something is wrong with the client, the girls call right away. So we think that it should be only normal to have the same from the clients.

Like we say:

Hey, you called here to get to meet a nice lady ! If that doesn't occur like we said, you will find us at the same phone number !

 

[eastender]

Alternative Approach

One of the important elements when running a business is being proactive instead of being reactive.

Having read the thread and the comments from the agencies perhaps the answer is to include a paragraph on your website explaing that an customer with doubts about his experience with one of the ladies should call immediately while the moment is still fresh for everyone.

 

[Montreal Sex City]

One of the important elements when running a business is being proactive instead of being reactive.

Having read the thread and the comments from the agencies perhaps the answer is to include a paragraph on your website explaing that an customer with doubts about his experience with one of the ladies should call immediately while the moment is still fresh for everyone.

It is, since a while yet, on each page of the ladies reviews.

But yes, we are looking at where else it could be mentionned as well.

Good point.

 

[TheDon]

I usually post my reviews a couple weeks after seeing the girl good or bad. I like to stay anonymous as a hobbyist and feel no need in requesting preferential treatment from my favorite agencies.

 

[eastender]

Other Options

It is, since a while yet, on each page of the ladies reviews.

But yes, we are looking at where else it could be mentionned as well.

Good point.

Thank you.

Perhaps a simple "Call us back if after the session." upon finalizing would have the same effect.