I understand that you don’t want to call them out. But like
@Giselle Montreal mentioned, that’s why it will never stop.
I am also fed with some of the crap when dealing with
some agencies.
Lately I also became disillusioned with agencies, which is why I have switched to seeing Indy’s. I was also afraid to call them out, for fear of being blacklisted. It’s difficult if only one person criticizes them (for fear of backlash), it would have to be done by many clients who’ve had issues.
The agencies know that there are plenty of clients, so
sometimes they don’t care about providing good customer service or being polite, since demand exceeds supply.
I’ll give a couple of examples of issues with agencies, without listing the specific agency.
I heard that sometimes when a popular SP cancels her shift, they leave her listed as available that day. Why? So that when clients try to book her, they’ll say that she’s fully booked and try to let the client book another (less popular) SP. Sad!
Some bookers are quite rude at times, especially during busy times. I heard from others as well. When they’re less busy (winter months), they’ll bend over backwards trying to accommodate the clients. When they’re busy, they couldn’t give a crap (even about supposedly good clients), and they are less patient and less accommodating.
Anyway, I’m booking less with agencies these days. I don’t have the patience to text trying to book a popular SP (along with hundreds of others), only to wait and wait to be told she’s fully booked. SMH.
Much easier to deal with Indy’s, and IMO worth the price difference!
To each their own. My 2 cents!